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Patient Portal

Frequently Asked Questions 
Privacy Policy

Existing users, please click HERE to sign in.

For a text-only version of the Patient Portal please click HERE .

Why Sign Up for Patient Portal?
Secure on-line access to your health information and manage your healthcare with ease. 

We understand your time is valuable.  With an internet connection and a few clicks you can:

  • View your visit information
  • Obtain health-related education materials
  • View future clinical appointments
  • Access information about your current medications on-file

Stay Connected with your Health Record

Signing Up
To sign up, simply download, fill out this form and bring it with a valid government issued identification to Medical Records at any East Hawaii Facility.  You must have a valid personal e-mail address.  To apply for Patient Portal you must be 18 years or older.

Username & Password
After your application for Patient Portal is processed, you will be sent an e-mail to the address on your Patient Portal application containing a one-time user name and password.  You must agree to the Terms and Conditions of Patient Portal and change your username and password upon your initial log in.

Contact Us
To better serve you, all patient portal communication must be done by e-mail.  Should you have a question about patient portal,  you can reach us at  Please allow up to three (3) business days for a response.